Raw LLM Responses

My observation in my work is that artificial intelligence is becoming increasingly prevalent, which is a logical result of decisions made by managers at various companies who, by implementing artificial intelligence, pay salaries to fewer employees, believing that artificial intelligence replaces employees as the first point of contact. However, consumers have control here. If consumers do not want and categorically refuse to be served by a bot/artificial intelligence and insist on talking to a customer service representative/ technical support, or any other customer service position, then bots/artificial intelligence will become obsolete. Every day, I see the reaction of customers who deliberately avoid dealing with bots that serve customers and insist on talking to a human being. All is not lost here. I also see in supermarkets how self-service checkouts are increasingly replacing cashiers, freeing cashiers from work and putting more self-service checkouts in place, but... here again, the customer is in control. Customers like me deliberately and persistently wait to be served at the only remaining cash register with a cashier, creating queues. Sooner or later, supermarket managers will realise that customers are rebelling against self-service checkouts and that this is creating inconvenience. They will have to find a solution without self-service checkouts. So, it is up to all of us as consumers and customers not to use the artificial intelligence that companies impose on us. And it is up to our resistance that more jobs are protected for humans.