Raw LLM Responses

Problem for you not for companies. I used to make automated phone systems for companies, and early on my systems were too good. I couldn't figure out why they were getting rejected until one corporate customer said they wanted the metrics for dropped calls to be at least twice as high and thought I should shoot for a 50% longer process overall. Customer service doesn't benefit the company to just solve problems. They exist so that you don't outright leave, or complain to the actual boss. The goal is to corral customers in to calling for help, then tire them out so they don't have to spend money to actual help them. All while leaving them on the phone with people they feel guilty for getting mad at. They are human (and now robot) flack catchers. Redirect your rage and then let it die. Its even better for them if you shout at the human service rep because now the company can treat you even worse and you have no recourse. On the other hand, corporate customer service was the exact opposite since the product they paid for was the customer service effectively, it actually had to be good.